Comfort Inn & Suites Airport-American Way Memphis, Memphis - Reviews, Room Options & Prices 2025

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About the Hotel

4225 American Way, Memphis, Tennessee, United States of America, 38118

Comfort Inn & Suites Airport-American Way, a 2-star hotel in the prime touristic area of Hickory Hill, features 900 square feet of event space and complimentary airport transportation. The property maintains a 24-hour business center, indoor heated pool, and currency exchange services.

Modern Room Amenities

Premium bedding and air conditioning outfit each room at Comfort Inn. All accommodations include flat-screen TVs, microwaves, coffee makers, and refrigerators.

Breakfast and Dining

Comfort Inn & Suites Airport-American Way serves a free Grab & Go breakfast with muffins, yogurt, fresh fruit, and coffee. Charles Vergos' Rendezvous BBQ restaurant operates a short drive from the property.

Recreation and Business

The fitness center and indoor pool provide on-site recreation. A conference center and 1000-square-foot meeting facilities accommodate business functions for up to 75 attendees.

Airport and Attractions

Located 6 miles from Memphis International Airport, the hotel positions guests 8 minutes from Graceland. FedEx Forum, home of NBA's Memphis Grizzlies, stands nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Mobility accessible

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Heating

room details

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Queen Room Mobility accessible

Max:

4 persons

28 m²

Bed options:

2 Double beds

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King Suite

Max:

3 persons

28 m²

Bed options:

1 King Size Bed

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Memphis 4.0 mi

Airports

Memphis International (MEM) 5.3 mi

Jonesboro Municipal (JBR) 77.3 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Great Pool Experience

“I loved spending time at the pool and jacuzzi during my stay. The amenities were fantastic, making it a perfect spot to unwind after a long day. It was a great way to relax and rejuvenate!” view full review

Delicious Complimentary Breakfast

“The breakfast selection was excellent! I enjoyed various options including fruits, cereals, and made-to-order waffles. The friendly staff added a personal touch to the breakfast experience, making mornings enjoyable.” view full review

Comfy and Fresh Rooms

“I was pleased with the room quality. The bedding was fresh and comfortable, providing a great night's sleep. The room amenities were well-maintained and made my stay feel cozy and welcoming.” view full review

Clean and Functional Bathroom

“The bathroom was clean and equipped with all the essentials I needed. It was spacious enough and maintained a pleasant atmosphere, which enhanced my overall experience at the hotel.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Free airport shuttle
Room service
Housekeeping

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities

Location

4225 American Way, Memphis, Tennessee, United States of America, 38118

Map view

4225 American Way, Memphis, Tennessee, United States of America, 38118

City landmarks

Garden

Memphis Botanic Garden

2.4 mi

Gallery

Dixon Gallery and Gardens

2.2 mi

Ice Chalet

2800 ft

Church

Elliston Baptist Church

3300 ft

Tilt

3800 ft

Willow Oaks Pentecostal Holiness Church

3800 ft

East Side Church of the Nazarene

4000 ft

Christian Fellowship Church

4200 ft

Aldersgate United Methodist Church

4400 ft

Church

Parkway Village Church of Christ

4700 ft

Southland Baptist Church

4700 ft

Church

Olivet Fellowship Baptist Church

4900 ft

El-Shaddai Pentecostal Church of Christ

4900 ft

Bethel Congregational Methodist Church

5000 ft

Eastwood Baptist Church

5100 ft

Church of Christ

5100 ft

Cross Temple Church of God in Christ

5200 ft

Agape Fellowship Church

1.0 mi

Mid-South Christian College

1.0 mi

Mall

Parkway Village

1.2 mi

Pagoda

BAPS Shri Swaminarayan Mandir Temple

1.1 mi

Park Village Christian Church

1.1 mi

Nash-Buckingham Park

1.6 mi

Oakville Missionary Baptist Church

1.1 mi

House of Prayer Church

1.2 mi

Word of Life Church of God In Christ

1.2 mi

Forest Chapel

1.2 mi

Saint Johns Church

1.2 mi

Getwell Church

1.2 mi

Nearby

Church

Freedoms Chapel Christian Church

1600 ft

Restaurants

Tacos Borolas

400 ft

4273 American Way

Waffle House

500 ft

4314 American Way

Rice Bowl Chinese Restaurant

3000 ft

2705 Getwell Rd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

5.8

Location

6.0

Service

5.6

Dining

5.8

Roger

United States of America, March 2025

5.6/10

My stay at Comfort Inn & Suites was somewhat mixed. I found the beds comfy, and the location was convenient for airport access, but there were some definite downsides. Issues with service, cleanliness, and unexpected fees left me feeling disappointed overall.

Rooms

5.0

The room had a strange smell, and I noticed hair left in the shower and on the toilet. Plus, the furnishings were dusty, which was pretty off-putting. I did appreciate the staff's promptness in addressing my concerns, but the overall cleanliness could definitely be improved.

Service

5.0

I had a frustrating experience with the service. Some staff members were quite rude when I inquired about issues. At check-in, I was informed of an unexpected $150 cleaning fee, which really didn't sit well with me, as it felt excessive for a hotel that claims to be pet-friendly.

Location

6.0

The hotel is really close to the airport—just about an 11-minute drive—which was super convenient for me. However, I did find the area around the hotel to be a bit rough, which made me a little uneasy when exploring nearby.

Dining

5.0

I only had the grab-and-go breakfast, which was decent but nothing to write home about. It was nice enough to fuel me for the day, but I didn't experience any other dining options at the hotel.

Facilities

5.0

The gym and pool were closed during my stay, which was disappointing. I expected more amenities given the name of the hotel, and the lack of these facilities further detracted from my experience.

Don

United States of America, February 2025

6.8/10

I recently stayed at Comfort Inn & Suites Airport-American Way in Memphis. Overall, it was a decent experience, especially considering the budget-friendly price. The staff was helpful, but there were some issues that detracted from my stay, like the cleanliness of the room and the comfort of the bed.

Rooms

6.0

The room was clean, but I found some issues like hair in the bathtub and a stained couch. The beds, while initially seeming comfortable, caused me some discomfort after a night's sleep.

Service

6.0

The staff seemed overworked yet friendly. They did respond promptly when I requested light bulbs for lamps that were out.

Location

6.0

It's conveniently located near the airport, about an 11-minute drive, which is a plus if you're traveling. However, getting to downtown required additional transportation.

Dining

6.0

Breakfast was decent with standard options, but it didn’t have much for gluten-free diets. The fresh coffee could improve, but overall, it served its purpose.

Facilities

6.0

There were some amenities like a fitness center and a pool, but I didn’t use them. Housekeeping did overlook cleaning our room one day, which was disappointing.

Lillian

United States of America, January 2025

5.8/10

My stay at the Comfort Inn & Suites Airport-American Way was just average. The room was generally clean, but I noticed some issues, particularly with the carpets and a musty smell. The staff was friendly and accommodating, which was a nice touch. The breakfast was surprisingly good with a decent variety, but the neighborhood felt a bit sketchy. Overall, it was a decent stay, but not nice. 🌟

Rooms

6.0

The room had stains on the carpets and a musty smell. However, it was adequately furnished, and the bed was quite comfy. Overall, it served my needs for the night, but could use some upkeep.

Service

7.0

The staff were friendly and attentive. They promptly fixed a toilet issue I had, which was appreciated. However, there were times when the front desk staff seemed indifferent.

Location

7.0

The hotel is conveniently located near Memphis International Airport and several restaurants, which makes it a plus for travelers.

Dining

8.0

I enjoyed the hot/cold breakfast, which had a good variety and was filling. It was definitely one of the highlights of my stay.

Facilities

6.0

The free airport shuttle ran promptly, which was great, but some amenities like the ice machine were broken. Overall, the facilities feel a bit outdated and need maintenance.

Gerald

United States of America, December 2024

7.4/10

My stay at Comfort Inn & Suites Airport-American Way had its ups and downs. The room was clean and comfortable, making for a decent rest. However, the amenities were severely lacking, with breakfast options that left a lot to be desired and some staff interactions that weren't the friendliest. Overall, it’s a budget stay that met my basic needs, but don't expect much beyond that.

Rooms

6.0

My room was clean, and the bed and pillows were comfortable. The air conditioning worked well, and everything in the room functioned properly.

Service

5.0

While check-in and check-out went smoothly, I had a tough time reaching the front desk for airport pickup, which took longer than expected. Some interactions with staff could have been warmer.

Location

6.0

The hotel is conveniently located just 11 minutes by car from the airport, making it easy for travel. However, it's in a part of town that felt less than appealing.

Dining

5.0

Breakfast options were very limited, consisting of a few packaged items that honestly didn't meet my expectations. The coffee setup was not ideal either.

Facilities

5.0

Many amenities, like the pool and fitness room, were unavailable during my stay, likely due to staffing issues. It’s a real downside for guests looking for extra features.

United States of America, December 2024

5.6/10

I had a somewhat mixed experience at Comfort Inn & Suites Airport-American Way. While my room was clean and the bed was comfortable, I faced some issues with amenities and service. The breakfast options were quite disappointing, and I encountered a bit of frustration with the airport shuttle service. Overall, it's a budget-friendly option, but there are definitely areas that need improvement.

Rooms

6.0

My room was clean, spacious enough, and the bed was comfortable with nice pillows. However, some rooms in the review indicated serious issues like a non-working TV and bad odors.

Service

5.0

The front desk was nice and efficient at check-in, but I had trouble getting through to them later for my airport pickup. There were also some communication issues with service dogs during my stay.

Location

5.0

The hotel was located near the airport, which was convenient. However, some reviews suggested that it was in a not-so-great neighborhood.

Dining

5.0

Breakfast consisted of some grab-and-go items that were less than ideal, with choices like frozen biscuits and snacks that wouldn't fill you up. I really expected better options.

Facilities

5.0

The amenities were limited. The pool and fitness room were closed, and there were some service issues like a lack of coffee options. I really hoped for more activities during my stay.